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Your cart is empty.The ARRIS SURFboard SB6190 is a DOCSIS 3.0 cable modem with 32 downstream x 8 upstream bonded channels, making it a perfect addition to your home network. The SB6190 is best for cable internet speed plans up to 800 Mbps.
dan westover
Reviewed in the United States on February 19, 2025
Worked perfectly until cable company made it incompatible with there service
Ruzigar
Reviewed in the United States on November 5, 2024
I've been using the ARRIS® Surfboard® SB6190 Cable Modem for a few months now, and I'm extremely happy with the quality. The setup was straightforward, and it was up and running in no time. The modem delivers fast and consistent internet speeds, and I haven't experienced any connectivity issues since I started using it. The sleek white design also looks great with my other equipment. Overall, I'm very satisfied with this purchase and would highly recommend it to anyone in need of a reliable cable modem.
Pier-Luc
Reviewed in Canada on October 16, 2018
nice product work with my provider
Jimbob64
Reviewed in the United States on July 6, 2017
No complaints here! Connected to a Synology RT2600ac, and together they keep our whole house connected, all 9-13 devices online at a time. It was easy to set up, following the manual it comes with. Called Comcast to let them know we have our own modem, and to tell them the MAC address (on the bottom) and model number. After that, they needed our customer account information to link it, and it didn't take long to get it hooked up.We couldn't figur eout why it wouldn't connect.... until we found and resolved a second issue, which was the coaxial cables in our home being so old and worn they could barely carry a signal, so the modem wasn't seeing it. We got Comcast to lay new cables the next day, it took us 40 minutes and we were up! And we get a couple Mbps more up and down than we pay for, actually. (Thank you, ISP overprovisioning!) This hasn't disconnected us even once, aside from the times a Comcast van worked in the area, killed internet for everyone for a bit, and only told us so when we called them and confirmed the problem wasn't on our end. You know. Comcast. Whaddaya gonna do? Their speed plus outages, vs. AT&T slow-but-steadiness.This little machine works fine. But do not put it in your bedroom, or somewhere the light can bother anyone. Unless it is facing the wall. Give it some good air circulation (just the open air of your house will do), because it's pretty darn warm normally. And the lights, as I said, are quite bright in evening or night.All that aside, it works with Comcast, it's fast as promised, and should be able to carry us for what we hope will be years without needing to upgrade. We have not seen any slowdown or glitches from this thing yet, and if we're lucky we'll never have to.
Captain Awesome
Reviewed in the United States on August 13, 2016
Easy to set up. had to call comcast to manually activate the device and after 30 minutes my internet was up and running. replaced my working SB6121 (4 channels) to this baby. Basically our speeds are the same. But now our bottle neck is not the modem, its our very old linksys router. So now my wife can stream to her phone and her computer and allow us boys to play PS4 and steam down stairs with no issues.Update: Added new router (Netgear AC5300 Nighthawk X8 Tri-Band WiFi Router (R8500-100NAS)). Now my speeds are pushing 100Mb. But these speeds are dependent on your internet service. But since the upgrades my frustration is not our set up but Comcast lake of care for customers.15 MONTH UPDATE 12/23/17: Ok i am updateing this guy.. at the time i bought this it was expensive 130.00 now its 97. up untime a few days ago i was always locking around 28 channels and now im at 32 channels due to comcast increasing my bandwith from 70mbps to 100mbps. but actually my real downloads have decreased from high 80s to mid 70s.So thats a provider issue not my issues. WHat i like about this guy .. it has helped me trouble shoot my local connection.. in the staus tab you can see you power and signal numbers. at install my upload power numbers were in the low 50s.. and lots of errors.. then a few months in i notced my cable line on the pole was moved to a different branch and my powers were spiking in the 57 which droped my uploads.. which with no upload you basicly have no internet,. its like you can recieve a call but cant talk and you cant call out. ok so i called comcast they came out and yes confirmed i had TONS of noise on my line.. so much so that the MAINTENCE crew moved me to a different line so i wouldnt jam the entire branch. so we put a ne cable from the pole to the cable modem and POW now 40 power and stable.. it turned out that i have 2 smart metters right next ro the cable into the house.. the EMF which i now own a emf meter was UNGODLY. and leaking into the connection at the exter wall. since fixed no issues from my home to the pole. SO i like owning my own modem for this one aspect. I proved to comcast many times its not me its them. and it proved once it was me and not them. Since that fix i have little to no errors in error log and i can monitor noise and trouble shoot issues. IS it worth the price now.. YES and i might buy a second one as back up. Now that comcast is locking at 32 channels i might even expand to next up. but not yet. SO this is a GOOD buy . specially if you can trouble shoot your connection your self. It has helped with my connection and I am hoping i will not have to update for a few years. i did see this at costco for like 80.00 just last week but it was on sale.
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