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Jun
Reviewed in Mexico on January 29, 2025
Los productos de Arturia destacan por su calidad y funciones. Aunque para este modelo en particular, me hubiese gustado una integración más profunda de la que aparentemente tiene. Espero y confío en Arturia que en futuras actualizaciones hagan esto, ya que el controlador aun puede tener bastantes puntos de mejora vía software meramente.
M. Reynolds
Reviewed in the United States on December 1, 2024
I bought this to use as a MIDI controller for my computer's DAW. On opening the box, there is printed instructions to go to a specific Arturia website address for setup guide. The printed web link on the box didn't not exist. I was able to just go to the Arturia website support area and download the manual and the supporting configuration software called MIDI control center. First thing I did was attempt to upgrade the firmware through this app. It became stuck at 75%. I had to force quit the app, which bricked the KeyLab. I then tried reloading the firmware a second time and that time it did work. Whew. Then when making assignments for a User mode on the Arturia MIDI Control Center, it froze. I had to go to the Mac Activity Monitor to see it was in an endless loop and then force close the application. This continued for several times until I rebooted my computer and that seemed to resolve it. So I pressed on configuring the KeyLab. This was straightforward and on a positive note, very flexible. I also loaded the Logic Pro configuration from Arturia and this worked great in allowing the KeyLab to communicate with Logic Pro. The final issue I had was that any movement of the modulation wheel on the KeyLab resulted in a random flurry of MIDI CC messages to Logic Pro that would eventually settle down if I didn't touch the wheel for about 5 seconds or so. I am guessing the potentiometer in the modulation wheel was defective and sending spurious data to the KeyLab board. I was able to circumvent this by turning off the wheel in the MIDI Control Center and use a fader instead for CC#1. After going through all of this, I decided that I really had lost confidence that the hardware and software was of good quality and had been throughly tested. It is sad, the keyboard controller looks nice, does everything in functionality that I wanted. But I decided to return the unit for a refund and will choose another product instead.
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