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Reviewed in the United States on January 26, 2025
Too complex, havnt been able to use mine since I bought it, maybe best for Europe
bmeadedroid
Reviewed in the United States on August 19, 2024
Have been using this for about a year now and it will not charge without plugging and unplugging the charger and number of times. I've contacted support about this and they have been non-responsive. Find something else to track your bike.
Jerry D.
Reviewed in the United States on June 16, 2024
This tracker is pretty much exactly as described. I saw one of the reviews that claims the special tool to remove is just a small phillips screwdriver when in fact it is a very small tamper resistant style Torx with the security hole, so highly unlikely anyone is going to remove it. Was easy to setup and software works pretty well. Subscription is very reasonable, I signed up for 2 years for $95. My bike is over $10k so the price os the device is OK with me.2ndupdated here: I changed my 5 star to a 2 star because after using for a month, the battery began to stop charging so I contacted the company through the WEB portal about 5 times and still have never been contacted by them, no response. I returned the item and am now on my 3rd one and it has stopped charging as well. I paid for 2 years for their GPS service so I really want to keep it and stay using it but as of now, I would not recommend this.product.3rd update: After seeing for 2nd update the company reached out and said to tighten the 2 little screws on the back of the charging head and I did and that has seemed to fix the problem so all is back well again. Thanks Bike Finder for getting back to me.
Customer
Reviewed in the United States on June 13, 2024
This device does as it's advertised - and the ability to at least have a detective and deterrent control (not preventative) on your bike is really great. The subscription is reasonably priced, and the app works okay. I have two large gripes with this product.1) The mechanism replaces your handlebar cap and is not entirely hidden inside. The special "tool" is just a very thin Phillips head. Bike thieves could easily identify this, and it may deter them knowing it's tracked, or it may just prompt them to bring plyers or a screw driver to remove it before using a Dremel to go through your chain. I question if by the time I heard the alert if I'd have enough time to get to them before they're gone.2) Charging is a SLOG. 3-4 hours, and while it does last a long time, the only way I can charge this device is in my laptop. I have about 5 different non quick-charge USB wall outlets that's I've attempted to charge this with, and even a couple of portable battery packs... the only voltage it seems to like is in my laptop and it's quite frustrating. If this device is so picky with voltage, I am a bit disappointed that BikeFinder does not provide a power block that supports it.
Smoothbassman
Reviewed in the United States on May 8, 2024
So I saw this online a while ago but at the time it was not available in the US. Well now it is, and I have to say I like this product. Here are some things you should know before buying one though.The tracking app works well. I have been testing it for weeks now, and after charging it for 2 hours, it's at 80% battery now after a couple of weeks us usage. The GPS is very accurate. Every 10 minutes or so the app updates the location of the bike in standard mode when your moving around. you can see the history of where the bike has been over the past few days. It saves battery by not sending updates unless the bike moves. the device uses GPS, Bluetooth, and LTE/5G to triangulate where the bike is. Pretty neat!Now for some downsides.The US unit does not come with USB-C. Instead, there is this special cable that you must use to hook it up and get it working that uses charging pins. What this means is you must keep track of that charging cable. Lose it and you are out of luck as there are no replacements available.The website for this device is not current. They only show the Euro version of this device, and there are no accessories available for the North American version.Finally the notifications are not as crisp as you might expect. If the bike moves the system wakes up and you might get a notification in a few seconds or a few minutes. It's not very quick unless your in Bluetooth range of the device from what I found. It does notifying you though. Just be prepared that your bike might be a mile away by the time you see it.Overall I think this is a great tool to add to your bike. More EBike manufacturers need to integrate this technology into their machines. As it hasn't really caught on yet it will lead you right to the doorstep of whoever steals your bike as no one is looking for something like this. I put it underneath my grips, since my grips were rubber it doesn't effect the signal.
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