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Reviewed in the United States on January 10, 2025
For the first year, this worked great and I loved it. Then just after the one year mark, it broke. I called customer care, multiple times before I received a response. They were only willing to sell me another one for $50 plus $12 shipping direct from them, only. I received it almost 2 weeks later. Then after just two weeks of use, with proper cleaning per the instructions, it broke AGAIN! When I reached customer care, once again, they instructed me I had to pay for return shipping and upon receipt/review, they would decide next steps. They replied, upon receipt/review, and said it was corroded due to user error! Absolutely not true! They offered to sell me ANOTHER one at $50 plus $12 shipping! Are you kidding me!!!! NEVER AGAIN will i give them any money!!!! Worst customer care service ever! Do not waste your money!
Savoy Brown
Reviewed in the United States on June 11, 2024
After being turned on this by a friend, I bought one for myself and I bought six others to use his housewarming gifts when I go to parties everyone loves it
Patrick
Reviewed in the United States on March 20, 2024
Second one I have owned. The first broke and I replaced it with this one. The first one was the first generation and this one has corrected the deficiencies of the first.
Kate LeAnn Brown
Reviewed in the United States on February 20, 2023
This aerator is amazing! It’s super easy to use and just a fun little accessory to have especially while entertaining. I love that it helps keep the bottle of wine fresh longer. I want more!
PrimePete
Reviewed in the United States on April 19, 2023
A cool gift. Worked right out of the very sturdy packing after installing the batteries (not provided). There is a large button on top that you press to make the pump work. Be careful how you insert the telescoping tube into the pump. Don't break the plastic connector or all is lost!This would be a thoughtful present to someone who loves his Reds. Taste improvement and a cool look. Would buy again.
Christina Ahlheim
Reviewed in the United States on December 30, 2021
When we first received this, we were blown away. It’s very easy to use and is an absolute game changer from an aeration perspective. We consume a lot of wine and this thing somehow lasted nearly the entire year with the same set of batteries! We’re talking hundreds of bottles, no joke.However, before the batteries died, the unit failed.The week before Christmas, the unit continued to dispense wine, but at what seemed like 30% of the normal rate. I figured the batteries were on their way out so I swapped in some new ones. Nope… same low flow rate. It did seem like there was the occasional moment where it would spring back to life, but only for a second or two. I figured either there was a blockage or the pump was failing.You know how they say you don’t know what you’ve got till its gone? Well, when we had to ship the unit back in to Aervana, it was a somber week of wine drinking. We had to go back to what felt like the stone age and aerate our wine the old fashioned way.Which brings me to my next point… Aervana customer service is just as amazing as the device! Incredibly responsive and easy to deal with. They disassembled the unit and explained what was going on and even sent us the attached photo of the internals of the unit.One last but very important thing to note.Follow the cleaning instructions and be sure to return the unit to its stand so it is upright and doesn’t allow moisture to pool inside. We do this most of the time, but occasionally will lay the unit on its side over the sink instead of putting it back on the stand. Do not lay it on its side - it is bad for the internals and will shorten its lifespan.If we would have just followed the instructions, we would not have had to send the unit in, and I am certain it would still be cranking out amazing vino!
Sandra Nyholt
Reviewed in Canada on January 27, 2021
Love it
Beach girl
Reviewed in Canada on September 9, 2020
Works great. Even though it’s not a preserver it does act as one as it’s a really good tight fit. .
bszum
Reviewed in the United States on May 29, 2020
The stand is useless unless you remove the straw each time...and I would rather not do that based on reviews that say the plastic straw connector is subject to breakage. A better design might be a stainless steel threaded connector. Other than that, it works great and definitely improves the taste of my homemade wine! Not that it needs improvement.lol
Willie Young Jr
Reviewed in the United States on December 30, 2020
The setup of the device is very straight forward. We’ve had it for a few days and it runs to perfection. I could see where the antenna could bend and that could be an issue if you don’t have another one in waiting.The only thing that I think could improve the product was if there was a way when you get to the dot Tom of the bottle - there was an apparatus that allowed you to get those last few ounces of wine. Aside from that, it’s sound.
LARRY WICKHAM
Reviewed in Canada on November 9, 2020
I'VE BEEN USING THEIR AERATORS FOR YEARS , UNIT BROKE , ORDERED ANOTHER UNIT, ACIDENTLLY DROPED AND BROKE. SENT AERVANA THE MESSAGE ABOUT WHAT HAPPENED. THEY SENT ME A NEW ONE.THAT WAS GREATTHANKS AERVAVAGREAT CUSTOMER SERVICELARRY
Customer
Reviewed in Canada on October 14, 2020
A gift
Tiffany
Reviewed in Canada on November 3, 2019
Works amazing
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