installed it myself and the process was pretty straight forward.the hole they suggest you to make for the line set is very tight though, be very careful not to bend the copper pipes.cooling the garage pretty good

Works well but does not work well when temps are below 0 degrees. A/C works well.

This is my 2nd CH system, the first is over 4 years old and still runs great. This system is even better because of the inverter technology it runs super quiet and heats like a champ. The coldest temp so far was 9 degrees F, and it worked great. Just purchased a 3rd CH system.

This mini-split system has demonstrated remarkable efficiency in regulating the temperature of our 800 square feet home within a short period. Its performance exceeds expectations, and the value it offers is exceptional. The installation process was straightforward, requiring only minimal assistance for a specific step. The black mirrored finish adds an aesthetically pleasing and modern touch to our living space.

This is the second Cooper and Hunter I've purchased from Amazon and installed. It's kind of lame having to give up the warranty, but for the price you pay and the longevity - I have one unit that has been working solidly for 2 years - it's well worth it.This unit in particular absolutely crushes it. It's hard to believe the BTU rating is what it says it is, this will heat or cool 20' x 15' x 16' (yes, 16' ceiling) room in absolutely no time at all, installed only a foot below the ceiling.We live in Vermont. It can be bloody cold. Having a unit mounted that high and heating the room in no time is ridiculous.We haven't gotten below zero outside yet this year but at 5° f It absolutely crushes it. It almost makes me regret how much I spent on my daughter Hyper Heat variant.I don't think I will ever buy a different brand mini split.

I brought an 18 BYTU 230-volt system for my garage rec room, mainly for heat in the cold months. When it arrived, I called them with a few questions, including how the warranty works. I was told they will only warrant the unit is installed by licensed HVAC installer. As a contractor myself I understand that homeowners can screw things up and blame the manufacture. So, I contacted one of HVAC companies I used in the past who said he could do it but not until November, I knew my return window would be after his availability so called Cooper hunter back to return the unit since I couldn’t get it installed before the return window closes.They agent said don’t worry they took down the serial number and said as long as it’s installed by a Licensed HVAC company they would stand behind the unit for any issues and for me to call in when its installed and activate the warranty., We had it installed on November 7th 2024 note it was in the upper 50s at night tested unit and heat worked. I turned it off until the end of November when the temps started to drop into the upper 20s to mid-30s at night and set the unit at 65* didn’t pay too much attention but did noticed it sounded like a Mack truck when the compressor kicked on which would subsided after a few seconds and then notices a DF code would come on from time to time and was told this was a defrosting mode which is normal ??, but outside temp were in the lower 40S??? but I accepted this.Now less than a few weeks past and it started blowing out ice cold air when it was around 28 * I turned the unit off and back on. It seem to reset the issue, then it did this again and I called in and asked to speak to a tech and was told NO WE WILL NOT TALK TO A HOMEOWNER only a tech so I said do I get a tech or do you send one out, and was told they do not pay for labor or Diagnosis ??? And I would have to pay for this out of pocket??? Finally, she agreed to transfer me to a tech who stated it most likely a low refrigerant issue?? I stated they come pre charged? He inferred the units are sometimes undercharged from the factory appears to be a known issue, he also said it could be a defective compressor, but I would have to pay to have it addressed and they would only cover the parts no labor no refrigerant. The unit is brand new and now the labor cost to fix a defective unit could exceed the cost of the unit.When I contacted Amazon and went all the way up the chain of for assistance each time no help and refused to assist me in to reach out to the seller or Cooper Hunter stating they only step in to support their sellers not their customers, WOW I said Jeff Bezos can spend billions od dollars to build rockets but tells is customers that his sellers are more important than the customers who buy on Amazon when they asked for assistance , this Supervisor name was Hosch then accused me of using profanity and said he was ending the call – I said what profanity review the tape and stated I treated you with the utmost respect and because I Used Jeff Bezos in my conversation this is taboo he then got arrogant and said if that’s all he was disconnected the call which he did.Apparently using Jeff Bezos name is taboo and an option to end the call

The unit works great, very competitive pricing, and incredibly efficient.

I can’t really figure out how the apps works it’s a little confusing. The functionality of the controller however is very simple to use. I have the mini split running 24/7 and have had no issues at all. Slick black looks fits right into the aesthetic of the room. Biggest bang for buck definitely worth every cent. Quality is amazing and it never gets hot in my garage.