Your cart is empty.
Your cart is empty.3.7 out of 5 stars
- #793,873 in Office Products (See Top 100 in Office Products)
- #1,063 in Document Scanners
The Neat Company NeatDesk Desktop Scanner and Digital Filing System, Home Office Edition, (Color Red)
Ray
Reviewed in the United States on June 11, 2022
There is no software to support this devise on line.. the disk that came with the scanner could be loaded.
Gatlin
Reviewed in the United States on June 27, 2018
I have had one or more Neat scanner for years. You must baby them and expect absolutely NO support. They contract out all of their support to out of US companies who could care less about the quality of support they try to provide. On the other hand, if you like beating your head against a wall, this product is for you! When I originally purchased my $450 scanner there was no subscription service. The money trolls in Neat figured out how to make millions by removing support and upgrades for their local PC software and go to a subscription base. If you have had files saved on your hard drive they offer a migration or Sync service when signing up for their monthly subscription service. Problem is, it does not work completely. You will be left wondering what documents did and did not Sync. Neat has to be one of the greatest failures of how to launch a product and fail. You could write a book on their total failure to support one of the nicest and productive products in the world. I am an IT Mgr of over 35 years and began the revolution of scanning and electronically filing documents for one of the largest Corps in the world. I know scanning and electronic document filing/retrieval. I finally gave in to their subscription service as I didn't have the time any longer to migrate and learn something else. Bugs?!? Bring your Raid with you. Can someone please buy this company out and fix what they have failed to do for a decade or more?
imelda
Reviewed in the United States on September 20, 2016
This does not work with Apple computer ..
Chip in San Diego
Reviewed in the United States on February 20, 2016
Not as easy to use as Evernote ScanSnap, and excessive price for cloud backup.
ROBERT V BOOTH
Reviewed in the United States on January 20, 2016
Jamaica knows her business. She was a great help. I had tried every thing that knew to solve my problem. She took the time to wait on me to do my typing. She is an asset to customer support and if I need help again, I hope I can get her. Thanks
Idumea47b
Reviewed in the United States on January 20, 2016
Scan to Neat was not working, I tried the online suggested fixes and was not having success. Val fixed via chat support in about 10 minutes. Good job.
Customer
Reviewed in the United States on January 20, 2016
Jamaica was great help today.He took his time to make sure all my questions were ansered great JOB.,
Customer
Reviewed in the United States on January 20, 2016
We have had our ups and downs with Neat, how ever today in speaking with Jamaica in customer service we finally were able to figure out our issue. It was great to speak with someone who wanted to help!
Recommended Products
$14.62
$ 7 .99 $7.99